Remote Business analysis Jobs • Time Management

The SBO Patient Experience/Quality Analyst assists leadership in supporting the UCMC & UCPG Revenue Cycle Patient Financial experience, serving as the point of contact for patient complaint escalations and coordinating responses to complaints and concerns. This role ensures patient data accuracy through quality audits and assists in self-pay AR reconciliation, working with the Specialty billing team to resolve self-pay AR issues.

A critical member of MCRA's Reimbursement, Health Economics & Market Access (RHEMA) team, the Manager, Payer Engagement will lead efforts in payer engagement & relations, coverage, payment, and commercial market access; develop payer outreach strategy and support business development of new Payer Engagement programs.